1. First you must access your account (You must be previously registered on our website)
2. You must select the option: ‘Refund request’ and send.
4. After this process, Aryentto generates an automatic email and will have the return as soon as the store administrator accepts it.
The delivery of the garments (physical)
There are 3 different possibilities for sending the garments. Choose the most comfortable for you:
1. You can send the package to the following address: Calle cerrajería local 7, 41004, Sevilla. In order to make such a return, we will have to receive the package within a maximum period of 15 days from the date of purchase.
2. Aryentto can pick up the package at your address.
3. You can leave the package at a Pick Up point. We will send you the label for the package. Click on this link: https://www.seur.com/busqueda-tiendas.do
VERY IMPORTANT:
– For reasons of health protection and hygiene, we do not accept returns on accessories that have been unsealed after delivery.
– Maximum 3 garments per return.
- If you buy a dress and return a dress it will cost €6.90
- If you buy two dresses and return one cost €4.90, if you return 2, €9.90
- For each return of three dresses €9.90
- If you buy 4 dresses €14.90
– All changes and returns will be requested or made with the corresponding invoice.
– If you have any questions, you can send an email to pedidos@aryentto.es.
– Shipping and return costs will always be borne by the customer.
– To send your package, put the garments in the same box and bag that you received, along with the invoice marking the item you want to return.
– You can send it by the courier you prefer to the address C/ Cerrajería, local 7, 41004, Seville (Spain). Remember that the packaging must be the original and be labeled and in perfect condition. If everything is correct, you will receive the refund amount in your account in a few days. Otherwise, Aryentto reserves the right not to make the change or return it.
* The two forms of return (online and delivery of garments) are equally necessary for the return of your order to be made. </strong >
