FREE SHIPPING IN THE PENINSULA FROM 75 €
  -  Frequent questions

Frequent questions

Do I have to register if I want to buy on the web?

There’s no need. Upon completion of your first purchase, you will be given the ability to register as a customer, but it is not mandatory. When registering, you will be asked for your identification information as well as your billing and shipping addresses. We recommend that you be careful with these data as they can facilitate deliveries and avoid problems with the transport company.

What are the national shipping rates?

PENINSULAR SHIPMENTS
Rates Price Price How long does it take to arrive?
Fixed rate 4,90€ From 24 to 48 hours
FREE SHIPPING FROM € 75

 

BALEARIC SHIPPING
Rates Price Price How long does it take to arrive?
Fixed rate 7,90€ From 48 to 72 hours

 

CANARY ISLANDS SHIPPING
Rates Price Price How long does it take to arrive?
Fixed rate 7,90€ From 48 to 72 hours

And the international ones?

PORTUGAL SHIPPING
Rates Price How long does it take to arrive?
Fixed rate 4,90€ From 48 to 72h

 

SHIPPING EUROPE
Rates Price How long does it take to arrive?
Fixed rate 14,90€ 5 to 7 business days

 

SHIPPING MEXICO AND USA
Rates Price How long does it take to arrive?
Fixed rate 30€ 7 to 10 business days

What steps do I have to follow to return an order?

You must fill out the form found just below this section. We will answer you within 24 – 48 hours (working days)

🔔 You have three shipping options:

On your own, you will have to send the package to the following address (in order to make said return we will have to receive the package within a maximum of 20 days from the date of purchase.

Calle locksmith local 7, 41004 sevilla

Aryentto will pick up your package at your home address.

You can leave the package at a Pick Up point from which we will send you the label. Click on this link: https://www.seur.com/busqueda-tiendas.do

All changes and returns will be requested or made with the corresponding invoice.

If you have any questions you can send an email to pedidos@aryentto.es.

Shipping and return costs will always be borne by the customer.

To send your package, put the garments in the same box and bag that you received, along with the invoice marking the item you want to return.

You can make the shipment by the courier you prefer to the address C / Cerrajeria, local 7, 41004, Seville (Spain). Remember that the packaging must be the original and be labeled and in perfect condition. If everything is correct, you will receive the refund amount in your account in a few days.

Otherwise, Aryentto reserves the right not to make the exchange or refund.

How long do I have to request the return of my order?

The return, always within a period of 15 calendar days, will be effective within a maximum period of 7 days from when it arrives at our facilities and will be paid through the same payment method that you made the purchase.

🛍️ RETURN IN STORE

You can make the return in store as long as you are within the return period (15 calendar days from the date of purchase). If you make the return, it will be free as long as you meet the return conditions mentioned above.

How do I receive the amount of my refund?

The first thing you have to do to carry out an exchange or return is to contact us. Our email is info@aryentto.es. It is important that you tell us the reason for the return.

Once we receive your request, we will respond to inform you of how and when you can proceed with the process. No change or return will be accepted without having previously been accepted by our customer service and reviewed by our quality department.

Otherwise, Aryentto reserves the right not to make the exchange or refund.

What payment methods can I use?

Credit / debit card
Card payments are completely safe and are made by the bank that manages them. The data provided circulates in a completely encrypted way and no data is stored on our servers, so the payment is 100% secure.

BIZUM
Bizum is a mobile application that allows payments and collections between individuals, for cases in which intermediaries do not have cash and without having to know the bank account number of the recipient of the payment.

Paypal
Paypal is the world leader in online payments. We consider it the simplest, fastest and safest system, and it has the added advantage that it does not have any cost for the client.

How can I download my purchase invoices?

In the section my account you can download them. You can click here to access directly. Previously, you must fill in the tax details on the final purchase page.

On the peninsula from € 75

Follow our policy

And now with BIZUM!

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