Shipping during COVID-19
Given the exceptional situation caused by COVID-19, the deadlines are indicative and may vary depending on the circumstances
Conditions – Promotion 2nd unit at 50%
In the promotion of 2nd unit at 50%, the discount will be applied to the lowest value garment. In case of returning any of the two garments, the client will not be able to benefit from the promotion. Therefore, if the return of the highest value garment is made and the client decides to keep the one with the 50% discount applied, they must pay the remaining 50% percent. The promotions are not cumulative.
Returns and terms
To return an order, it must be in perfect condition and in the same packaging as you received it.
The return periods will be 10 calendar days from the date that appears on your purchase invoice, returns will not be accepted if this period is exceeded.
The terms of changes will be 15 calendar days from the date that appears on your purchase invoice, changes will not be accepted if it exceeds that period.
The accessories have no exchange or refund.
The amount of the order must be equal to or greater than the amount of the product for which you want to make the change.
How to request a return?
You must fill in the form found in the return section of our page https://aryentto.es/politica-de-devoluciones/ and within 24 – 48 hours (working days) Aryentto will contact you to collect the package.
Aryentto will collect the package at your home, the costs will be borne by the customer or consumer, an amount of € 9.90 per return or exchange (only valid peninsula) that will be discounted when the return is made and in the case of exchange it will be against refund upon receipt of the new package.
You can check the return or exchange costs outside the peninsula firstname.lastname@example.org
Once the product has been received, our quality department will check and corroborate the reason for the return and we will refund you within 15 working days, discounting these expenses.
How and when will I receive the amount of my refund?
Once the products to be returned have been verified, we will proceed to reimburse the amount in the same form of payment or, failing that, if payment against reimbursement by bank transfer within a maximum period of 15 days.
Aryentto reserves the right to reject returns communicated or sent after the deadline or garments that are not in the same condition as they were received.